ORDER PROCESSING
The company is committed to the quality, completeness and validity of the information listed on the specific website (site) both in terms of the identity of the www . famelima . com as well as the services provided by it.
The user is informed about the availability of the products through similar verbal indications. Also, the various product offers that appear in the online store are always valid until stocks and goods are exhausted.
The listed prices of the products are the final ones (VAT included). The www. famelima . com reserves the right to change prices without prior notice to the customer. Of course, the customer-user always pays at the time of receipt of the product-merchandise, the price that was stated in the price lists for the specific product at the time of the order.
In case of correction or modification of the order by the user, the binding price is the one valid at the time of the correction or modification and not when the order was made.
After the order of the user/customer, the company will contact the latter by e-mail to the address indicated by him or to the telephone number indicated by him to confirm the purchase.
The delivery of the product is made only to the buyer and it is required to show the carrier documents that prove his identity. After the signature - acceptance of the customer - recipient of the relevant Shipping Note, it will not be possible to recognize any disputes regarding the delivery and thus the completion of the purchase.
Delivery takes place in the next 2-8 working days from the day of the order and always depends on the availability of the products & the place of delivery. In exceptional cases and if the customer is informed beforehand, the delivery time can be extended.
If any of the product ordered by the customer is not available, the company will contact him by email or phone, within a reasonable period of time from the order, to inform him of the possible delivery time. If this does not satisfy the customer - user, he can request the withdrawal of the order of the product in question.